What Does a Technical Writer Do?
Technical writers gather information regarding a company’s products and their correct care and use, develop instruction manuals and documentation, and translate complex and technical information into plain speech for end-users. They conduct research on product terminologies, write copy, and disseminate it to end users.
Technical Writer Job Overview
In the technical writer role, you will work closely with the various departments in the company to create and maintain an in-depth understanding of products and services. You will be in charge of creating easy-to-understand manuals and tutorials to help provide a better customer experience. Success in this role will be demonstrated by increased product sales and customer growth.
Technical Writer Job Responsibilities and Duties
- Conducts research on product terminologies and technical terms
- Obtains in-depth knowledge of the product by working with technical staff
- Prepares user-friendly manuals and tutorials
- Maintains and updates product-related documents
- Stays up-to-date with industry changes
- Ensures all contents comply with the company’s policies and guidelines
Technical Writer Job Requirements
- Minimum of 2 years of experience in a similar role
- Bachelor’s degree in English, Communications, or related field
- Knowledge of SDLC and software development experience
- Proficient in MS Office
- Excellent written and communication skills
- Great multitasking and time-management skills
- Attention to detail
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