Barry LensonWhat Does a Receptionist Do?
Receptionists (or Administrative Assistants or Office Managers or Office Assistants or Secretaries) help company office employees with an array of tasks to improve efficiency and productivity. They typically serve as the ‘go to’ person in an office environment, ensuring smooth operations and facilitating efficient task completion.
Receptionist Job Overview
In the Receptionist role, you will provide assistance to all team members in the office. Common tasks include office management, responding to incoming calls and visitors, ordering supplies, and arranging meetings and travel schedules. You enjoy multitasking, helping others and being a positive force in an office environment without requiring supervision. Success in this role will be demonstrated by a smooth running office and efficient operation and coordination with all team members.
Receptionist Job Responsibilities and Duties
- Perform all office tasks as required such as managing schedules, organizing office activities and ordering office supplies
- Serve as point person for office issues
- Help manage all office operations and resolve any problems that may occur
- Make travel reservations (including air, hotel, car, restaurant)
- Answer telephone, screen calls and direct calls to appropriate individual
- Greet office visitors personally, politely and professionally
- Budget and track office expenses
Receptionist Job Requirements
- 2+ years prior receptionist, admin assistant or office management experience
- Experienced computer user; Microsoft Office and Google Apps preferred
- Strong language and communication skills (verbal and written)
- Strong attention to detail
- Self-motivated and trustworthy
- Excellent organizational skills
- Team player; always open to helping colleagues
- High school diploma or GED equivalent, college degree a plus
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