Adrienne SmithWhat Does a Merchandise Associate Do?
Merchandise associates maintain the front-end operations of a store. They are responsible for organizing the merchandise as well as maintaining a clean environment. Merchandise associates interact with customers on a daily basis by answering their inquiries and assisting with tasks as needed.
Merchandise Associate Job Overview
In the merchandise associate role, you are expected to perform daily operational activities such as stocking shelves and setting up displays. A key element in performing this role is being able to play multiple customer-oriented roles, including attending the cash register and assisting with product returns and replacements. Success in this role is determined by customer satisfaction, neatly organized stocks, and consistent inventory levels.
Merchandise Associate Job Responsibilities and Duties
- Restocks and organizes shelves on the sales floor
- Handles customer concerns and inquiries
- Receives deliveries of merchandise
- Coordinates with co-workers for smooth operations
- Attends the cash register as needed
- Maintains inventory of current merchandise levels
Merchandise Associate Job Requirements
- Prior experience in retail or similar positions desired
- Excellent communication and coordination skills
- Exceptional organizational and inventory skills
- Proficient with retail applications
- Courteous and customer-oriented
- Strong interpersonal skills
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