Adrienne SmithWhat Does a DevOps Engineer Do?
DevOps engineers assist with code releases and integrate new features, fixes, and updates requested by customers. They work with colleagues from different departments to prepare holistic solutions to customer requests. DevOps engineers also act as level-2 technical support after product release.
DevOps Engineer Job Overview
In the DevOps engineer role, you will be responsible for ensuring trouble-free deployment and improving the customer user experience. You will identify errors and system inefficiencies via root cause analysis and address these issues in an appropriate manner. Success in this position will be demonstrated by your ability to efficiently integrate improvements as requested by customers, which will result in increased customer satisfaction.
DevOps Engineer Job Responsibilities and Duties
- Provides level-2 support for technical issues
- Develops automation scripts for visualization
- Troubleshoots and resolves key customer issue areas
- Spearheads root cause analysis efforts
- Develops and maintains operational tools
- Integrates new product or system improvements
DevOps Engineer Job Requirements
- Minimum 5 years of experience in a similar role
- Bachelor’s degree in Information Technology or related field; Master’s degree is preferred
- Experience working with Ruby or Python
- Knowledge of operating system internals
- Can simplify complex terminology
- Team player
- Strong abstract reasoning
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