Description

Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™.

They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging next-generation technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling end-to-end digital transformation for global customers.

Our client is one of the fastest-growing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World by Corporate Knights. 

We are currently searching for a L3 Support Java:

Responsibilities

  • Provide L3 technical support for mission-critical Java-based applications in production environments.
  • Diagnose and resolve complex issues across Java/J2EE (REST API, Servlets, Spring, Hibernate), multi-server environments (WebLogic, WebSphere, JBoss, Tomcat), and databases (DB2, Oracle, Sybase).
  • Execute and validate code changes (Java, Unix scripts, SQL) in production following SDLC compliance.
  • Collaborate with L2/L3 teams to troubleshoot incidents, problems, and changes using tools like ServiceNow and Jira.
  • Monitor systems using schedulers (Autosys, crontab) and ensure adherence to ITIL processes (Incident/Problem/Change Management).

Requirements

  • 7-10 years of hands-on experience in Java development AND L2+/L3 production support.
  • Advanced expertise in:
  • Java/J2EE stack: Servlets, JSP, JDBC, Struts, Spring, Hibernate.
  • Unix/Linux scripting (shell, Perl) and IDE tools (Eclipse, NetBeans).
  • CI/CD pipelines (Git, Jenkins) and application servers.
  • Proven ability to debug and modify code in production environments.
  • Fluency in ticketing systems (ServiceNow, Jira) and ITIL frameworks.
  • Advanced Oral English.

Desired:

  • Experience with job schedulers (Autosys, procmon).
  • Familiarity with disaster recovery and high-availability systems.

Languages

  • Advanced Oral English.
  • Native Spanish.

Note:

  • Fully remote

If you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/.

Position image

Requirements

Requirements

  • 7-10 years of hands-on experience in Java development AND L2+/L3 production support.
  • Advanced expertise in:
  • Java/J2EE stack: Servlets, JSP, JDBC, Struts, Spring, Hibernate.
  • Unix/Linux scripting (shell, Perl) and IDE tools (Eclipse, NetBeans).
  • CI/CD pipelines (Git, Jenkins) and application servers.
  • Proven ability to debug and modify code in production environments.
  • Fluency in ticketing systems (ServiceNow, Jira) and ITIL frameworks.
  • Advanced Oral English.
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